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Maureen Rulison, BCPA, CMP, CDCP
Ashley Kolb, RN, BCPA
Maureen and Ashley have both been incredible supports to our family during a very difficult time.
Maureen has been an incredible source of guidance for our family as we worked through the complicated Medicaid process for a loved one. She approached every step with patience, clarity, and genuine compassion. Her expertise made a stressful situation feel manageable, and we felt supported and informed from beginning to end. We’re truly grateful for the difference she made.
Ashley has also been invaluable as our clinical patient advocate. She spent the time to explain situations we didn’t fully understand and identified several issues that we never would have caught on our own. Her ability to communicate with providers, clarify medical information, and advocate on our behalf made an enormous difference. She is thorough, knowledgeable, and has a natural way of making families feel supported and informed.
I highly recommend both Maureen and Ashley. Their combined experience, professionalism, and genuine compassion make them an exceptional team, and I’m thankful for the care they’ve provided our family.
Maureen has been an incredible source of guidance for our family as we worked through the complicated Medicaid process for a loved one. She approached every step with patience, clarity, and genuine compassion. Her expertise made a stressful situation feel manageable, and we felt supported and informed from beginning to end. We’re truly grateful for the difference she made.
Ashley has also been invaluable as our clinical patient advocate. She spent the time to explain situations we didn’t fully understand and identified several issues that we never would have caught on our own. Her ability to communicate with providers, clarify medical information, and advocate on our behalf made an enormous difference. She is thorough, knowledgeable, and has a natural way of making families feel supported and informed.
I highly recommend both Maureen and Ashley. Their combined experience, professionalism, and genuine compassion make them an exceptional team, and I’m thankful for the care they’ve provided our family.
Response from the owner:Thank you so much for sharing this thoughtful review. We are truly grateful for the opportunity to support your family through such an important and challenging time.
We’re glad that Maureen’s Medicaid guidance and Ashley’s clinical advocacy were able to bring clarity, reassurance, and a sense of steadiness when things felt overwhelming. Helping families feel supported, informed, and confident is at the core of what we do, and it means a great deal to know that our work made a positive difference.
Thank you for placing your trust in us. We’re honored to walk alongside your family, and we’re always here if you need anything in the future.
We’re glad that Maureen’s Medicaid guidance and Ashley’s clinical advocacy were able to bring clarity, reassurance, and a sense of steadiness when things felt overwhelming. Helping families feel supported, informed, and confident is at the core of what we do, and it means a great deal to know that our work made a positive difference.
Thank you for placing your trust in us. We’re honored to walk alongside your family, and we’re always here if you need anything in the future.
I only wish I had known this service was available sooner. As a caregiver to my hubby it was very difficult finding time to keep up with his medical information and to know enough to ask the right questions of his MDs. When I hired Ashley I could spend the quality time I wanted to with my husband and rest assured that she was on top of things. From reviewing this year’s numerous visits to the ER/hospital and test results to checking his portal numerous times during the day when he was in the hospital she did it all. With her medical background she was able to explain things in a way we understood them. Her advocacy and support was remarkable. Thank you
Response from the owner:Thank you so much for sharing this, Donna. It was truly an honor to support you and your husband. Caregivers carry an incredible load, and you did everything with such dedication and love. We're grateful to have had the opportunity to help take some of the medical weight off your shoulders so you could focus on being present with him.
It was truly a pleasure working with Caregiver Support and Resources, (Ashley, our caregiver) was prompt, knowledgeable, & compassionate. She communicated every next step with our family to provide the best care possible.. I had complete confidence that all needs would be met while we were away for 7 days.. Exceeding our expectations, of professionalism CS&R came alongside our family to care for our loved one at a very difficult time. If your looking for compassion & clarity, I highly reckoned CS&R. We are truly thankful for their excellent service.
Response from the owner:Thank you so much for your thoughtful review. It was an honor to support your family during such a pivotal and challenging time. We're especially glad to hear that Ashley’s professionalism, compassion, and clear communication made a meaningful impact throughout the process.
We’re truly grateful for the trust you placed in us. Please don’t hesitate to reach out if we can ever be of further support
We’re truly grateful for the trust you placed in us. Please don’t hesitate to reach out if we can ever be of further support
Hi Maureen, Wow It is finally over I want to thank you! First for taking on our case! I know the difficulties that we were from out of state. You were absolutely wonderful and patient. We had zero clue what to do and how to do it. You held our hand every step of the way. You couldn’t have been any nicer. Your professionalism and caring during this emotional and chaotic time inspired calmness and confidence that this will be a success!
We will absolutely give you 5 stars plus! on google reviews and will recommend you to anyone who asks. Thank you so much! It was a
Pleasure working with you. Ivy, Mitch
We will absolutely give you 5 stars plus! on google reviews and will recommend you to anyone who asks. Thank you so much! It was a
Pleasure working with you. Ivy, Mitch
Response from the owner:Ivy and Mitch,
Thank you for the opportunity to serve your family. As complicated as the Medicaid system can be, you made the process so much easier with your responsiveness, understanding and kindness. I do this job for people like you and appreciate you taking the time to write this review.
Maureen
Thank you for the opportunity to serve your family. As complicated as the Medicaid system can be, you made the process so much easier with your responsiveness, understanding and kindness. I do this job for people like you and appreciate you taking the time to write this review.
Maureen
Working with Maureen during an overwhelming and difficult time was a pleasure. She broke down a complicated process into small manageable steps and led with kindness and professionalism. She is extremely knowledgeable and her exceptional communication skills and time spent corresponding with us made us feel calm and in good hands. We highly recommend her.
Ivy Cohen
Ivy Cohen
Response from the owner:Thank you Ivy, for allowing me to serve your family!
I can’t say enough good things about my experience with Maureen! Navigating Medicaid planning can be overwhelming and emotional, but she made the entire process feel manageable and even reassuring. She took her time to thoroughly explain everything, answered all of our questions with patience and clarity, and gave thoughtful, expert advice every step of the way. Her guidance turned a very challenging situation into one that felt organized and under control. I’m so grateful for her help and highly recommend her to anyone facing this process—you’ll be in excellent hands.
Response from the owner:Katie, everyone deserves someone like you caring for them as they age. Thank you for all that you are doing for your loved one. It is my pleasure to serve you and your family n any manner I can. Thank you
Ashley was an incredible support to our family during a very overwhelming time. She helped us understand our options, kept everything organized, and always communicated clearly so we never felt lost or out of the loop. As a sister advocating from a distance, it brought me so much peace knowing Ashley was involved. She’s knowledgeable, responsive, and truly cares. Without reservation, I highly recommend Ashley.
Response from the owner:Thank you so much for your thoughtful review. We are grateful for the opportunity to support your family during such a challenging time. We know how difficult it can be to coordinate care from a distance, and we’re glad that Ashley’s advocacy and communication provided clarity and peace of mind.
Your trust means a great deal to us, and we’re honored to have been part of your family’s journey. Please don’t hesitate to reach out if you ever need anything in the future.
Your trust means a great deal to us, and we’re honored to have been part of your family’s journey. Please don’t hesitate to reach out if you ever need anything in the future.
I hired Caregiver Support and Resources to analyze a complex medical file and point our family in the right direction. We worked with Ashley as a patient advocate and it was the best decision we made! Not only did she provide expert advice quickly and efficiently, her communication was stellar & she was highly empathetic to the patient who was suffering immensely from feeling "dismissed" by her medical providers. I highly recommend Ashley's services to anyone navigating the complexities of the healthcare system or caring for a loved one.
Response from the owner:Deb thank you for your review. As the President of Caregiver Support and Resources I can tell you that Ashley consistently produces the types of results you describe. Anyone needing help in the medical world should reach out to Ashley for assistance.