Expert Navigation, with heart
Navigating Medicaid Planning, the Healthcare System, and the Dementia Journey
Have you ever felt overwhelmed trying to make sense of a dementia diagnosis, coordinate between doctors, or figure out what your loved one actually needs?
How much time have you spent researching doctors, memory care facilities, or Medicaid options — only to feel more confused than when you started?
You don't have to figure this out alone. Our Medicaid planning and care navigation team is here to guide your family through every step of the dementia journey. Request Your Complimentary Consultation Today.

The Dementia Journey Touches Everything — Medical, Financial, and Legal.
We Navigate All of It, So You Can Stop Managing Systems and
Start Cherishing the Moments That Matter.

The dementia journey doesn’t come with a manual. One day you’re a spouse, an adult child, a sibling — and the next you’re expected to understand medication interactions, navigate insurance denials, coordinate between specialists who don’t talk to each other, and make life-altering financial decisions you’ve never faced before.

Most families aren’t trained for this. And trying to figure it out alone means lost time, costly mistakes, and carrying a weight that was never meant to be yours to carry alone.

At Caregiver Support & Resources, we take the guesswork and frustration out of the dementia journey. We get you up to speed faster, help you avoid the pitfalls families typically learn the hard way, and stand beside you so you can focus on what matters most.

We don’t just understand this journey professionally — we’ve lived it personally. Our team has walked alongside loved ones through dementia firsthand, which means we bring clinical expertise, financial and legal knowledge, and genuine human understanding to every family we serve.

We know how expensive care is. We know how quickly savings can disappear without the right plan in place. We also know how agonizing it is to make medical decisions that balance urgent problems with the long-term reality of a dementia diagnosis — navigating that tension between doing everything possible and honoring what your loved one would actually want. Keeping dignity, comfort, and safety at the center of every decision, rather than defaulting to interventions that may cause more harm than good, is something most families have to learn the hard way. We help you get there sooner.

Senior Advocates Clearwater Florida - Caregiver Support and Resources - Senior Advocate Services

Caregiver Support and Resources is Diversity Welcoming and Affirming.

Two Areas of Expertise. One Dedicated Team.

Most families navigating the dementia journey need help on two fronts simultaneously — managing the medical realities of the disease and protecting the financial future of the family. At Caregiver Support & Resources, we address both. And because we’ve each walked alongside loved ones through dementia personally, we bring something beyond professional expertise — we bring genuine understanding of what your family is going through.

Maureen Rulison, CMP, CDCP, BCPA brings over 25 years of Medicaid planning and asset protection expertise, helping Florida families preserve what they’ve worked for while navigating the complex path to Medicaid eligibility. Working in close collaboration with trusted elder law attorneys, every plan is legally sound and tailored to your family’s unique situation. Maureen’s clients never wonder if they’re leaving money on the table — because she makes sure they aren’t.

Ashley Kolb, RN, BCPA brings over a decade of clinical nursing experience to care navigation — attending appointments, coordinating care teams, reviewing medical records, and ensuring your loved one’s voice is heard in every medical setting. Where medical complexity meets emotional overwhelm, Ashley brings clarity, clinical knowledge, and calm.

And unlike larger organizations where clients get passed around, we are a small, dedicated practice. When you reach out, you hear back. When you need us, we’re there. That accessibility isn’t a bonus — it’s the foundation of how we work.

Maureen Rulison
Maureen Rulison CMP, CDCP, BCPA
Ashley Kolb
Ashley Kolb
RN, BCPA

Caregiver Support and Resources is Diversity Welcoming and Affirming.

Why Work With a Medicaid Planning & Care Navigation Team vs. Going It Alone?

Expert Guidance

In short, working with a Medicaid Planning & Care Navigation Team means clarity, confidence, and peace of mind — so you can stop managing systems and start cherishing the moments that matter.

Debby R
3 months ago
I was so lucky that Maureen was recommended to me to navigate the Medicaid application process for my sister. I knew from our first phone call that she was “the one”. The rules in New York (where I live) and Florida (where my sister is in a nursing facility) are very different. Maureen knows the Florida process inside and out, and was able to clearly answer every question I had. It was such a comfort to me. Maureen gave me clear instructions on the exact information and documents I needed to gather. I first contacted Maureen on January 8th. She filed my sister’s application for Medicaid on January 24th. Although there was some delay getting the final document from the nursing facility, my sister’s application was approved on February 27th. I’m amazed!
Response from the owner:Thank you so much for your kind words and for trusting Maureen during such an important process. Navigating Medicaid across different states can be incredibly complex, and we’re so glad she was able to provide clarity and peace of mind along the way. We truly appreciate you sharing your experience and are grateful to have been part of your sister’s journey.
Holly Dean
7 months ago
Maureen and Ashley have both been incredible supports to our family during a very difficult time. Maureen has been an incredible source of guidance for our family as we worked through the complicated Medicaid process for a loved one. She approached every step with patience, clarity, and genuine compassion. Her expertise made a stressful situation feel manageable, and we felt supported and informed from beginning to end. We’re truly grateful for the difference she made. Ashley has also been invaluable as our clinical patient advocate. She spent the time to explain situations we didn’t fully understand and identified several issues that we never would have caught on our own. Her ability to communicate with providers, clarify medical information, and advocate on our behalf made an enormous difference. She is thorough, knowledgeable, and has a natural way of making families feel supported and informed. I highly recommend both Maureen and Ashley. Their combined experience, professionalism, and genuine compassion make them an exceptional team, and I’m thankful for the care they’ve provided our family.
Response from the owner:Thank you so much for sharing this thoughtful review. We are truly grateful for the opportunity to support your family through such an important and challenging time. We’re glad that Maureen’s Medicaid guidance and Ashley’s clinical advocacy were able to bring clarity, reassurance, and a sense of steadiness when things felt overwhelming. Helping families feel supported, informed, and confident is at the core of what we do, and it means a great deal to know that our work made a positive difference. Thank you for placing your trust in us. We’re honored to walk alongside your family, and we’re always here if you need anything in the future.
Donna DeLusso
8 months ago
I only wish I had known this service was available sooner. As a caregiver to my hubby it was very difficult finding time to keep up with his medical information and to know enough to ask the right questions of his MDs. When I hired Ashley I could spend the quality time I wanted to with my husband and rest assured that she was on top of things. From reviewing this year’s numerous visits to the ER/hospital and test results to checking his portal numerous times during the day when he was in the hospital she did it all. With her medical background she was able to explain things in a way we understood them. Her advocacy and support was remarkable. Thank you
Response from the owner:Thank you so much for sharing this, Donna. It was truly an honor to support you and your husband. Caregivers carry an incredible load, and you did everything with such dedication and love. We're grateful to have had the opportunity to help take some of the medical weight off your shoulders so you could focus on being present with him.
Jennifer McCloud
9 months ago
It was truly a pleasure working with Caregiver Support and Resources, (Ashley, our caregiver) was prompt, knowledgeable, & compassionate. She communicated every next step with our family to provide the best care possible.. I had complete confidence that all needs would be met while we were away for 7 days.. Exceeding our expectations, of professionalism CS&R came alongside our family to care for our loved one at a very difficult time. If your looking for compassion & clarity, I highly reckoned CS&R. We are truly thankful for their excellent service.
Response from the owner:Thank you so much for your thoughtful review. It was an honor to support your family during such a pivotal and challenging time. We're especially glad to hear that Ashley’s professionalism, compassion, and clear communication made a meaningful impact throughout the process. We’re truly grateful for the trust you placed in us. Please don’t hesitate to reach out if we can ever be of further support
mitch dreyfus
10 months ago
Hi Maureen, Wow It is finally over I want to thank you! First for taking on our case! I know the difficulties that we were from out of state. You were absolutely wonderful and patient. We had zero clue what to do and how to do it. You held our hand every step of the way. You couldn’t have been any nicer. Your professionalism and caring during this emotional and chaotic time inspired calmness and confidence that this will be a success! We will absolutely give you 5 stars plus! on google reviews and will recommend you to anyone who asks. Thank you so much! It was a Pleasure working with you. Ivy, Mitch
Response from the owner:Ivy and Mitch, Thank you for the opportunity to serve your family. As complicated as the Medicaid system can be, you made the process so much easier with your responsiveness, understanding and kindness. I do this job for people like you and appreciate you taking the time to write this review. Maureen
Ivy Cohen
11 months ago
Working with Maureen during an overwhelming and difficult time was a pleasure. She broke down a complicated process into small manageable steps and led with kindness and professionalism. She is extremely knowledgeable and her exceptional communication skills and time spent corresponding with us made us feel calm and in good hands. We highly recommend her. Ivy Cohen
Response from the owner:Thank you Ivy, for allowing me to serve your family!
Katie Pappas
11 months ago
I can’t say enough good things about my experience with Maureen! Navigating Medicaid planning can be overwhelming and emotional, but she made the entire process feel manageable and even reassuring. She took her time to thoroughly explain everything, answered all of our questions with patience and clarity, and gave thoughtful, expert advice every step of the way. Her guidance turned a very challenging situation into one that felt organized and under control. I’m so grateful for her help and highly recommend her to anyone facing this process—you’ll be in excellent hands.
Response from the owner:Katie, everyone deserves someone like you caring for them as they age. Thank you for all that you are doing for your loved one. It is my pleasure to serve you and your family n any manner I can. Thank you
Barbara Brunner
1 year ago
Ashley was an incredible support to our family during a very overwhelming time. She helped us understand our options, kept everything organized, and always communicated clearly so we never felt lost or out of the loop. As a sister advocating from a distance, it brought me so much peace knowing Ashley was involved. She’s knowledgeable, responsive, and truly cares. Without reservation, I highly recommend Ashley.
Response from the owner:Thank you so much for your thoughtful review. We are grateful for the opportunity to support your family during such a challenging time. We know how difficult it can be to coordinate care from a distance, and we’re glad that Ashley’s advocacy and communication provided clarity and peace of mind. Your trust means a great deal to us, and we’re honored to have been part of your family’s journey. Please don’t hesitate to reach out if you ever need anything in the future.
Deb F
1 year ago
I hired Caregiver Support and Resources to analyze a complex medical file and point our family in the right direction. We worked with Ashley as a patient advocate and it was the best decision we made! Not only did she provide expert advice quickly and efficiently, her communication was stellar & she was highly empathetic to the patient who was suffering immensely from feeling "dismissed" by her medical providers. I highly recommend Ashley's services to anyone navigating the complexities of the healthcare system or caring for a loved one.
Response from the owner:Deb thank you for your review. As the President of Caregiver Support and Resources I can tell you that Ashley consistently produces the types of results you describe. Anyone needing help in the medical world should reach out to Ashley for assistance.

Not Sure Where to Start? Here's How We Can Help.

Medicaid Planning & Asset Protection

The cost of dementia care can be devastating without the right plan in place. Maureen Rulison, CMP, CDCP, BCPA brings over 25 years of Medicaid planning and asset protection expertise to help Florida families preserve what they’ve worked for while securing the care their loved one needs. Working in collaboration with trusted elder law attorneys, every plan is legally sound, ethically structured, and tailored to your family’s specific situation. The earlier you plan, the more options you have.

Care Navigation

When you’re managing doctors, specialists, medications, hospital discharges, and care transitions — having an experienced registered nurse in your corner changes everything. Ashley Kolb, RN, BCPA provides hands-on clinical care navigation for families in the Tampa Bay area, ensuring nothing gets missed, no one gets talked over, and every decision is made with your loved one’s dignity and wishes at the center.

Dementia Caregiver Coaching & Guidance

Caring for a loved one with dementia is one of the most challenging roles a person can take on — and most families are doing it without training or support. Our dementia caregiver coaching and guidance helps families understand what to expect, how to respond, and how to plan ahead — so you can show up for your loved one with confidence instead of fear.

Referral Services

You don’t always need us directly — sometimes you need the right professional for a specific situation. We maintain a carefully vetted network of trusted elder care professionals throughout the Tampa Bay region and beyond, and we make warm referrals at no cost to you.

 

Medicaid Planning & Asset Protection

Medicaid Planning
& Asset Protection

Patient Advocacy

care
navigation

Memory Care

Dementia Caregiver
Coaching & Guidance

Referral Services

Referral
Services