Clinical Care Navigation for Every Stage of Care
At Caregiver Support & Resources, we provide compassionate, knowledgeable care navigation for individuals and families navigating dementia, aging, chronic or life-altering diagnoses, and major care transitions. Whether planning ahead or responding to an urgent need, Ashley Kolb, RN, BCPA brings clinical expertise, clear guidance, and personalized support every step of the way.
With over a decade of nursing experience and board certification in patient advocacy, Ashley navigates the healthcare system alongside your family — attending appointments, coordinating care teams, reviewing medical records, and ensuring your loved one’s voice is heard in every medical setting. When the medical journey gets complicated, you don’t have to figure it out alone.
What Does a care navigator Do?
Care navigators serve as trusted guides through the complexities of the healthcare system — coordinating care, clarifying medical information, and ensuring families can make informed, confident decisions at every stage of the journey. We support older adults, individuals living with dementia, chronic or life-altering diagnoses, and their care partners through complex medical, emotional, and logistical challenges.
As your care navigator, Ashley brings a clinical nursing lens to every situation — cutting through confusion, connecting the right people, and keeping your loved one’s values, wishes, and quality of life at the center of every decision.
Our Advocacy Services Include:
Medical Care Navigation
- Get clear, plain-language explanations of diagnoses, treatment options, and what to expect — including progressive conditions like Alzheimer's, Parkinson's, and other forms of dementia
- Have an experienced registered nurse by your side at medical appointments — asking the right questions and making sure nothing gets lost in translation
- Ensure care is coordinated seamlessly across doctors, specialists, and facilities so everyone is working from the same page
- Feel confident that medical records are organized, accurate, and accessible to everyone who needs them
- Have a customized care organization system built specifically for your loved one's situation — so critical information is always at your fingertips
- Know that safety concerns around transportation, home care, assisted living, and daily life are identified and addressed proactively
- Never face a healthcare decision alone
Transitions of Care
Whether returning home after hospitalization, moving to assisted living, or considering hospice, transitions can be overwhelming. We:
- Evaluate care options with clarity and confidence — whether returning home after hospitalization, moving to memory care, or transitioning to hospice
- Have discharge planning and post-acute services coordinated so your loved one moves safely and without gaps in care
- Navigate the logistics of major transitions — including moves, housing decisions, and continuity of care — with an experienced guide who knows the system
- Ensure every transition honors your loved one's dignity, preferences, and person-centered care needs — including those specific to the dementia journey
Advanced Care & Long-Term Planning
- Build a long-term care plan grounded in your loved one's diagnosis, personal goals, and family dynamics — before a crisis forces the decision
- Prepare proactively for the progression of dementia so that medical, legal, and financial protections are in place when they're needed most
- Ensure advanced directives, living wills, and healthcare proxies accurately reflect your loved one's wishes and are accessible to the right people
- Understand your care options at every stage — so decisions are made from a place of knowledge rather than fear or urgency
- Connect with trusted elder law attorneys and financial advisors when legal and financial planning needs to happen alongside medical planning
Is care navigation Right for You?
If you’re feeling overwhelmed by medical decisions, struggling to coordinate care for a loved one with dementia or another complex diagnosis, or simply not sure what step to take next — care navigation can help.
You don’t need to have it all figured out before you reach out. Most families come to us in the middle of a crisis, or quietly exhausted from trying to manage everything alone. Either way, you’re in the right place.
Ashley Kolb, RN, BCPA brings over a decade of clinical nursing experience to every client relationship — listening first, then guiding your family toward decisions that honor your loved one’s values, wishes, and quality of life at every stage of the journey.
Ready to find out if care navigation is the right fit for your family? Request your complimentary consultation today.
